I ordered a shelf rack wanted to when I saw the order on the email it said one I have b...

GetHuman1622001's customer service issue with Costco.com from November 2018

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The issue in GetHuman1622001's own words
I ordered a shelf rack wanted to when I saw the order on the email it said one I have been ** minutes trying to find how to change the order to two I called customer service by me a man by Thomas answered it was rude and fast and wound up when I told him but he should report that they should take a look at Amazon ease of ordering or changing while I was talking to him then he hung up this is not the type of service you would expect from a company like Costco I'm very upset and I'm about ready to cancel my card thank you and I still have not been able to find how to change the order
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Costco.com

Customer service issue
Reported by GetHuman1622001
Nov 25th, 2018 - 10 mons ago
I have an issue with Costco.com too
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Seen by 1 customer so far
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Timeline
GetHuman1622001 started working on this issue
Nov 25th, 2018 4:19pm