an order that was returned was not refunded back on my card

GetHuman632999's customer service issue with Costco.com from April 2018

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Help with my Costco.com issue
Before contacting them, items GetHuman632999 may need:
Order number, Billing address, and Email address on the account (if applicable)
GetHuman632999's next move: have a Costco.com rep call.
Always use the GetHuman Phone tocall Costco.com. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman632999's own words:
The problem I ran into: an order that was returned was not refunded back on my card
I trust that Costco.com will make this right and come up with a resolution that is fair.
Help with my Costco.com issue
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Costco.com

Customer service issue
Reported by GetHuman632999
Apr 26th, 2018 - 3 mons ago
I have an issue with Costco.com too
Not resolved
Seen by 1 customer so far
Similar issue to 45 others
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Timeline
GetHuman632999 started working on this issue
Apr 26th 11:44pm