Innovel Solutions sent me an email, text, and phone call reminding me that my package w...

GetHuman1783782's customer service issue with Costco Travel from December 2020

Help with my Costco Travel issue
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Before contacting them, items GetHuman1783782 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1783782's own words
Innovel Solutions sent me an email, text, and phone call reminding me that my package was to be delivered this morning. I just received a text saying that it would not be delivered today, with no information about rescheduling, or even whether it would be delivered at all. **The order number is *********, and the tracking information is https:**freighttracking.costco.com*invt?tn**I*****************

GetHuman1783782 did not yet indicate what Costco Travel should do to make this right.

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Costco Travel

Customer service issue
Reported by GetHuman1783782
Dec 2nd, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 80 others
0 customers following this

Timeline

GetHuman1783782 started working on this issue
Dec 2nd, 2020 2:53pm