Had reservation for full sized car in Orlando for feb ** then had none available for us...

GetHuman-dbtucke's customer service issue with Costco Travel from March 2019

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The issue in GetHuman-dbtucke's own words
Had reservation for full sized car in Orlando for feb ** then had none available for us wanted to give us Jeep Wrangler which we could not get luggage in settled for truck to get to hotel exchanged * days later for SUV which cost us more money why is it when you book full sized car in October that your reservation is not there for you when you arrive seems that reservations are pointless adds frustration and anger to your holiday
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Costco Travel

Customer service issue
Reported by GetHuman-dbtucke
Mar 28th, 2019 - 22d ago
I have an issue with Costco Travel too
Fixed
Seen by 8 customers so far
Similar issue to 222 others
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Timeline
GetHuman-dbtucke started working on this issue
Mar 28th 2:45pm
GetHuman-dbtucke indicated the issue is not fixed yet.
Mar 29th 3:36pm
GetHuman-dbtucke indicated the issue is not fixed yet.
Mar 31st 3:23pm