I'm having a hard time getting my HS** headset to work. I have my logitech speakers con...

GetHuman-tpino's tech support issue with Corsair from April 2018

4 views
 | 
46 similar
 | 
0 following
Help with my Corsair issue
First: share to improve GetHuman-tpino's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Corsair help.
The issue in GetHuman-tpino's own words
I'm having a hard time getting my HS** headset to work. I have my logitech speakers connected to a green audio port in the back of my pc, and my old headset was plugged into a black port with the addition to USB. I tried using the black port (NOT with the adapter) and Windows noticed an audio device being plugged in, but no sound to my headset. Not even an option in the audio settings for this device. I've tried moving around to different ports and even using the adapter and nothing. When I plug my headset into my speakers audio ports I can get sound, and I get sound when I'm connected to my phone.**So what do I do?
GetHuman-tpino did not yet indicate what Corsair should do to make this right.
I have an issue with Corsair too
How GetHuman-tpino fixed the problem
We are waiting for GetHuman-tpino to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Corsair's attention and get better help faster. Tap below to get started.
Having Corsair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Corsair email you?
This email address isn't valid
Follow this issue
See how GetHuman-tpino fixes it.
This email address isn't valid

Corsair

tech support issue
Reported by GetHuman-tpino
Apr 26th, 2018 - 5 mons ago
I have an issue with Corsair too
Not resolved
Seen by 4 customers so far
Similar issue to 46 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman-tpino started working on this issue
Apr 26th 5:43pm