Before contacting them, items GetHuman-mickeyr may need:
Flight Number, Arrival City, Departure City, Date of Flights, Ticket Number, Email on Account, Home Address, Name of Passengers, and Phone Number
Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman-mickeyr's own words
One of our passengers that was traveling with us has been dealing with being homeless because of a parent divorce and cannot make the flight that we have put December **. We would like to change the name on the ticket and be able to help this person get her money back or if we could change the name will do the money changing our selves. If this is possible or if there is a charge for this please let me know so I could make arrangements and could someone reach out to me with any information or what i need to do.
GetHuman-mickeyr did not yet indicate what Copa Airlines should do to make this right.
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