Hi**Just did a new pc build and fell in love with Coolermaster MA***M cpu cooler which...

GetHuman-wullietr's Repairs issue with Cooler Master from September 2020

Help with my Cooler Master issue
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Depending on the type of damage to set up a repair you will need to call in.
The issue in GetHuman-wullietr's own words
Hi**Just did a new pc build and fell in love with Coolermaster MA***M cpu cooler which i then purchased, i'm new to argb vs. rgb and have inadvertently connected the *v * pin argb from fan to the **v * pin rgb header on motherboard (Asus ROG Strix B***-F Gaming) and i guess i've fried the led's.*It's now installed correctly using the provided controller but is only lighting up blue in partial segments on rgb badge but will not cycle when i click the button on controller.**My question is can i order a replacement RGB Badge for the top of the cooler and simply swap it out with the damaged one?**Kind Regards, William.

GetHuman-wullietr did not yet indicate what Cooler Master should do to make this right.

How GetHuman-wullietr fixed the problem
Hi i researched for spare parts for Coolermaster Masterair MA***M there is no replacement rgb badge at present, therefore I have ordered a pre owned MA***M via Ebay to resolve my issue
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Cooler Master

Repairs issue
Reported by GetHuman-wullietr
Sep 27th, 2020 - 2 years ago
Fixed
GetHuman-wullietr shared how to fix
Seen by 24 customers so far
Similar issue to 38 others
0 customers following this
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Timeline

GetHuman-wullietr started working on this issue
Sep 27th, 2020 6:12pm
GetHuman-wullietr indicated the issue is not fixed yet.
Sep 30th, 2020 1:08pm
GetHuman-wullietr confirmed the issue is fixed. Hooray!
Sep 30th, 2020 1:09pm

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