I placed an order with a ** % discount code and for some reason no on can tell me the o...

GetHuman2593431's complaint issue with Converse from March 2019

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The issue in GetHuman2593431's own words
I placed an order with a ** % discount code and for some reason no on can tell me the order was placed my bank tells me it was okay’d by them and the next day converse.com sent an email saying they had canceled my order. After * calls to converse the order was placed again but the code had expired that day so I got only a **% discount. Had the cancel been my fault I could understand that but all was right on my side according to my credit card company and the address information so I paid more than I expected and am upset about that. Georgine Piper
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Converse

complaint issue
Reported by GetHuman2593431
Mar 26th, 2019 - 24d ago
I have an issue with Converse too
Not resolved
Seen by 2 customers so far
Similar issue to 49 others
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Timeline
GetHuman2593431 started working on this issue
Mar 26th 12:01am