Converse Customer Service

Contact Converse & solve common issues

Use Converse's Phone Number

Converse's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Converse. Below you will also find the phone and non-phone-based contact information we've gathered.

Converse: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Converse.
There's more!
Click below to show 7 more questions, answers, and complete guides to common Converse customer support problems.

Contacting Converse customer support

Below you can compare and contrast the 2 ways to contact Converse by looking at which ones are the fastest and which ones other customers recommend the most for solving Converse customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Converse across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-428-2667
Customer Service
26 mins10
Online Help at conversehelp.force.com
Customer Service
< 2 hrs26

Recent reasons customers contacted Converse:

My shoes were stolen. Fed ex delivered the shoes to my house however they (fedex) never...
I tried to buy converse online but they told me the order couldn't be processed so I th...
I need help placing a special order.
I ordered a $***.** Converse For Amalia Maxa at **:** this morning but did not get an...
I don’t have an issue with Converse. I’m a fan of vintage converse shoes & is desperate...
Shipping time expectations for APO addresses. Less than the stated **-** days?
Hello, thank you for helping. I have a dear friend who is recovering from an aneurysm s...
I don't know how to return
Associate gave me misinformation about a boot that was supposed to be shipped to the ou...
Want to talk to anyone about a return
I want to check on an order - primarily, that it exists!*I lost the order number and re...
reduce a price on one of your sneaker's from *** to ***, I buy enough of your shoes..I...
I want to exchange the shoes I received for a different size.
Sorry to bother, I want to ask which country haven't drop the Converse x Comme des Gar...
I want to exchange a pair of shoes for a different size

Help me with my issue

Does GetHuman work with Converse?

GetHuman does not work with Converse's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Converse at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Converse's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Converse at a Glance

Converse has no chat option
Converse has no customer email
Converse has 1 help forum
Converse has no twitter handle
Converse has no facebook page
Contact information overview

Answered on this page:

How Do I Request a Refund to a Gift Card from Converse?
How long does it take to process a refund to a gift card?
Can I return or exchange an online purchase at a Converse store?
What is the warranty policy for Converse products?
Are Converse gift cards transferable to another person?
How Do I Check the Balance on My Converse Gift Card?
Solutions to common issues

Contacting Other Companies

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