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Converse Customer Service

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Converse's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Converse.

How Do I Use My Converse Gift Card for My Purchase? You can use a Converse gift card at any Converse-owned retail store, in the same way that you use a credit card. You can use it online,... Read more

What Do I Do If My Converse Gift Card Balance Won't Load? If your Converse gift card won't load, ensure the Converse gift card has no damage on it. If there are any cracks or other damage,... Read more

How Do I Send Someone a Converse Gift Card? Go to the Converse website and click on the Buy Now button for gift cards under the Gift Cards. When you reach the Gift Card information... Read more

Can I return or exchange an online purchase at a Converse store? Yes, you can return or exchange an online purchase at a Converse store. Converse offers a hassle-free return and exchange policy to... Read more

What is the return policy for Converse products? The return policy for Converse products allows for returns within 30 days of the purchase date. Items must be in their original condition,... Read more

Are Converse gift cards transferable to another person? No, Converse gift cards are non-transferable and can only be used by the original recipient. They are strictly intended for personal... Read more

Can I use a Converse gift card to purchase online and in-store? Yes, Converse gift cards can be used both for online and in-store purchases. Whether you prefer to shop from the comfort of your home... Read more

There's more!

Click below to show 7 more questions, answers, and complete guides to common Converse customer support problems.

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Recent reasons customers contacted Converse:

My shoes were stolen. Fed ex delivered the shoes to my house however they (fedex) never...

I tried to buy converse online but they told me the order couldn't be processed so I th...

I need help placing a special order.

I ordered a $***.** Converse For Amalia Maxa at **:** this morning but did not get an...

I don’t have an issue with Converse. I’m a fan of vintage converse shoes & is desperate...

Shipping time expectations for APO addresses. Less than the stated **-** days?

Hello, thank you for helping. I have a dear friend who is recovering from an aneurysm s...

I don't know how to return

Associate gave me misinformation about a boot that was supposed to be shipped to the ou...

Want to talk to anyone about a return

I want to check on an order - primarily, that it exists!*I lost the order number and re...

reduce a price on one of your sneaker's from *** to ***, I buy enough of your shoes..I...

I want to exchange the shoes I received for a different size.

Sorry to bother, I want to ask which country haven't drop the Converse x Comme des Gar...

I want to exchange a pair of shoes for a different size

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Does GetHuman work with Converse?

GetHuman does not work with Converse's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Converse at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Converse's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!