My order, *************, arrived today. I am a senior citizen with medical issues, and...

GetHuman1685278's customer service issue with ContainerStore.com from December 2018

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The issue in GetHuman1685278's own words
My order, *************, arrived today. I am a senior citizen with medical issues, and had to have the large box brought to my apartment. Unfortunately, * of the set of * plastic bins were shattered. Two are usable. I would like to request that $**.** be refunded to my credit card. The bins are too difficult for me to move around, so I trust that you will understand my not bringing the damaged products to a store. I recommend that this item be shipped with some sort of padding in the future. Thank you, and best wishes, Mindy Elins
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ContainerStore.com

Customer service issue
Reported by GetHuman1685278
Dec 4th, 2018 - a mon ago
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GetHuman1685278 started working on this issue
Dec 4th, 2018 3:26am