GetHuman-cravasio's customer service issue with Consumers Energy Company from July 2018
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The issue in GetHuman-cravasio's own words
I was trying to pay my bill because I assume they are due at the *st of every month but to be honest I have absolutely no info about my bill at all ... I have not received any information about when my bill is due or how much it costs from the company even though they said they would mail it. I live in **** N Jefferson Commons Circle, Kalamazoo, MI *****. I would like an email about my balance and when it's due. If I have overage fees I should not have to pay them since the company never reached out nor did my landlord.
I have received no contact from anyone at Consumer's Energy in any form or from my landlord and I am only a tenant for * months total
Just email me please!!!!
I have never even had a payment to skip on and I am trying my best to pay but i can't if no one tells me anything!
Calling * times, but I can't get past the robot asking for my account number because I don't have one. Going online to start an account but I refuse to give my social security number if they will only deduct from my credit score for something I have received no contact about!
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