I am a landlord.*My tenant did not transfer service to her name when her lease began (a...

GetHuman-beldenba's customer service issue with Consumers Energy Company from June 2018

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The issue in GetHuman-beldenba's own words
I am a landlord.*My tenant did not transfer service to her name when her lease began (at **** North *th Street, Kalamazoo).*An over due bill showed up on my electric bill (account **** **** **** - at **** West D Avenue, Kalamazoo)*I asked her to pay it, and establish an account with CE for her address. She did so - Confirmation * *** *** ***. *New account * **** **** *****Name Nioka Letts* Alternate mailing address * **** West D Avenue, Kalamazoo*"CERTIFICATE FOR SECURITY DEPOSIT" mailed from CE Controls Dept (**** Weiss St. Rm ***, Saginaw) dated May **.*Her nine-hundred forty-five dollars and fifty two cents ($***,**) bill appears again on my recent (May) electric bill.**What should I do?*If I do not hear from you I will pay the normal part of the bill ($***.**) and ignore the $***, at least until next month.*Belden Smith, (***) ***-****
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Consumers Energy Company

Customer service issue
Reported by GetHuman-beldenba
Jun 5th, 2018 - a yr ago
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GetHuman-beldenba started working on this issue
Jun 5th, 2018 5:56pm
GetHuman-beldenba indicated the issue is not fixed yet.
Jun 5th, 2018 7:53pm
GetHuman-beldenba indicated the issue is not fixed yet.
Jun 6th, 2018 7:08pm