Consumer Reports Customer Service

Contact Consumer Reports & solve common issues

Use Consumer Reports's Phone Number

Consumer Reports's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Consumer Reports. Below you will also find the phone and non-phone-based contact information we've gathered.

Consumer Reports: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Consumer Reports.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Consumer Reports customer support problems.

Contacting Consumer Reports customer support

Below you can compare and contrast the 4 ways to contact Consumer Reports by looking at which ones are the fastest and which ones other customers recommend the most for solving Consumer Reports customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Consumer Reports across the following channels: Phone, Web, Facebook, Twitter.

Phone number / contactWaitVotes
800-333-0663
Customer Service
3 mins128
Online Help at consumerreports.org
Customer Service
< 2 hrs300
facebook.com/ConsumerReports/
Customer Service
10 mins193
https://twitter.com/ConsumerReports?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Customer Service
6 mins200

Recent reasons customers contacted Consumer Reports:

My phone and VM do not work, just my text messaging. When someone calls it immediately...
Wish to cancel subscription and receive refunnd
I was charged for a year of service on my CC. Is this on auto-renew? Is it me (Gail Lok...
I forgot to give the address for the free gift certificate when I sent in my check for...
I spoke to someone this morning regarding my digital consumer reports program I had on...
I would like to change my email contact since I made a mistake by adding a 't'*should b...
Are CR magazine and CR On Line two different subscriptions?
Are Consumer Reports, magazine and Consumer Reports on line individual subscriptions?
I want to change my mailing address on my magazine subscription. How do I do this?
How do I change the address that CP is sending to?
I paid my subscription with my online banking and haven’t received a CR magazine ?*Lyn...
I paid my subscription renewal with my online banking and I haven’t gotten my magazine...
Last Nov, I bought some furniture from Unclaimed Freight which locates in **** Industri...
I purchased the Whirlpool WDF***PADM in **** because recommended by CR. It died * week...
Please reverse annual $** charge. Membership not desired. Thank you.

Help me with my issue

Does GetHuman work with Consumer Reports?

GetHuman does not work with Consumer Reports's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Consumer Reports at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Consumer Reports's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Consumer Reports at a Glance

Consumer Reports has no chat option
Consumer Reports has no customer email
Consumer Reports has 1 help forum
Consumer Reports has 1 twitter handle
Consumer Reports has 1 facebook page
Contact information overview

Answered on this page:

What Are the Major Problems Consumers Face in Customer Service?
What types of products does Consumer Reports test and review?
How Do I Change My Address with Consumer Reports?
Solutions to common issues

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