I bought a washing machine based on Consumers report recommendation. It's an LG with de...

GetHuman2597821's customer service issue with Consumer Reports from March 2019

7 views
 | 
278 similar
 | 
0 following
Help with my Consumer Reports issue
Next: our robot will wait on hold for GetHuman2597821 to get a Consumer Reports rep on the line!
Always use the GetHuman Phone tocall Consumer Reports. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2597821's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2597821 may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman2597821's own words
I bought a washing machine based on Consumers report recommendation. It's an LG with detergent dispenser from Lowe's. We paid over $***.**. It has stained some clothes because the dispenser dripped detergent onto dry clothes. I used * Tbl. Of Seventh Generation dye and scent free. L G wouldn't help me and Lowe's sent a Tech out. He said it's abad design but not mechanical. So, nothing can be done. I wanted it replaced and to get one with an agitation system. That's not one you rated well but they always cleaned our clothes. *I have already spoke to LG in India and they don't care.
GetHuman2597821 did not yet indicate what Consumer Reports should do to make this right.
I have an issue with Consumer Reports too
How GetHuman2597821 fixed the problem
We are waiting for GetHuman2597821 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Consumer Reports's attention and get better help faster. Tap below to get started.
Having Consumer Reports issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2597821 fixes it.
This email address isn't valid

Consumer Reports

Customer service issue
Reported by GetHuman2597821
Mar 26th, 2019 - 24d ago
I have an issue with Consumer Reports too
Not resolved
Seen by 7 customers so far
Similar issue to 278 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2597821 started working on this issue
Mar 26th 5:03pm