First time ever, after many years I got a subscription cancellation e-mail with no prio...

GetHuman1699468's customer service issue with Consumer Reports from December 2018

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The issue in GetHuman1699468's own words
First time ever, after many years I got a subscription cancellation e-mail with no prior reminder or renewal offer. I renewed with a different offer which was last week. Today I received the special renewal offer, I usually receive first , and would have used it instead. I paid **.** for ** months and no gift offer to someone else. I would like to have the gift offer to give, since all the survey drawings I do, has never given me a free one year.
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Consumer Reports

Customer service issue
Reported by GetHuman1699468
Dec 6th, 2018 - a mon ago
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Seen by 4 customers so far
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Timeline
GetHuman1699468 started working on this issue
Dec 6th, 2018 1:32am