I attempted to renew my subscription online *-* times yesterday-my deadline for renewal...

GetHuman-anatalas's customer service issue with Consumer Reports from November 2018

150 similar
0 following
Help with my Consumer Reports issue
Next: our robot will wait on hold for GetHuman-anatalas to get a Consumer Reports rep on the line!
Always use the GetHuman Phone tocall Consumer Reports. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-anatalas's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-anatalas may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman-anatalas's own words
I attempted to renew my subscription online *-* times yesterday-my deadline for renewal was ** Nov **, without success. It took me "forever" to find your phone * and of course, you were closed as it was a holiday, for which I commend you. However, I have been unable to locate that phone * to call back today. I just happened upon this avenue with which to contact. I wanted to cash in on your buy one get one for free for $**, which was your first offer. So now that my deadline has passed, am I entitled to any discount on renewing * free sub? I do want to tell you the reason given for not being able to renew was that they could find NO name, address, etc., to match what I had entered where it requested that info on the renewal form. How complicated does this have to be? thanks.
GetHuman-anatalas did not yet indicate what Consumer Reports should do to make this right.
I have an issue with Consumer Reports too
How GetHuman-anatalas fixed the problem
We are waiting for GetHuman-anatalas to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Consumer Reports's attention and get better help faster. Tap below to get started.
Having Consumer Reports issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-anatalas fixes it.
This email address isn't valid

Consumer Reports

Customer service issue
Reported by GetHuman-anatalas
Nov 24th, 2018 - 10 mons ago
I have an issue with Consumer Reports too
Not resolved
Seen by 16 customers so far
Similar issue to 150 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-anatalas started working on this issue
Nov 24th, 2018 3:21am