I have been billed (on auto pay) $*.***month for your magazine, only thing is, I never...

GetHuman-phensell's customer service issue with Consumer Reports from October 2018

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The issue in GetHuman-phensell's own words
I have been billed (on auto pay) $*.***month for your magazine, only thing is, I never ordered it, nor have I received a single copy. Can you swing any kind of a refund?
GetHuman-phensell did not yet indicate what Consumer Reports should do to make this right.
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Consumer Reports

Customer service issue
Reported by GetHuman-phensell
Oct 12th, 2018 - 2 mons ago
I have an issue with Consumer Reports too
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Seen by 2 customers so far
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Timeline
GetHuman-phensell started working on this issue
Oct 12th 6:15pm