I have been billed (on auto pay) $*.***month for your magazine, only thing is, I never...

GetHuman-phensell's customer service issue with Consumer Reports from October 2018

107 similar
0 following
Help with my Consumer Reports issue
First: share to improve GetHuman-phensell's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-phensell's next move: talk to Consumer Reports when they open (we'll send a note).
Consumer Reports's call center is closed now. We will text or email GetHuman-phensell when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-phensell can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-phensell may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman-phensell's own words
I have been billed (on auto pay) $*.***month for your magazine, only thing is, I never ordered it, nor have I received a single copy. Can you swing any kind of a refund?
GetHuman-phensell did not yet indicate what Consumer Reports should do to make this right.
I have an issue with Consumer Reports too
How GetHuman-phensell fixed the problem
We are waiting for GetHuman-phensell to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Consumer Reports's attention and get better help faster. Tap below to get started.
Having Consumer Reports issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Consumer Reports email you?
This email address isn't valid
Follow this issue
See how GetHuman-phensell fixes it.
This email address isn't valid

Consumer Reports

Customer service issue
Reported by GetHuman-phensell
Oct 12th, 2018 - 7d ago
I have an issue with Consumer Reports too
Not resolved
Seen by 2 customers so far
Similar issue to 107 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-phensell started working on this issue
Oct 12th 6:15pm