I pitched a stylo* phone from straight talk n dropped the phone cracking the screen I p...

GetHuman1160193's customer service issue with Consumer Reports from September 2018

17 views | 84 similar | 0 following
Help with my Consumer Reports issue
Next: our robot will wait on hold for GetHuman1160193 to get a Consumer Reports rep on the line!
Always use the GetHuman Phone to call Consumer Reports. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1160193 may need:
Account holder name, Billing address, Account phone number, and Email address on the account
The issue in GetHuman1160193's own words
I pitched a stylo* phone from straight talk n dropped the phone cracking the screen I payed for a *yr ins policy I sent the phone back n they (straight talk) received the phone on the **th of last month .their policy states that * to * working days I would receive my new phone.its Ben now over a month n still no phone .I have called n talked to around ** different people on the issue n still haven't gotten the issue taken care of n fact I was promised a new phone because of this n was told to day I will be receiving a refurbished phone n have yet to receive a call back from culprit office which I have Ben talking to so many different people n can not talk to the same person twice n keep getting do many different story's. The so called managers refuse to connect me with a floor supervisor still even to day . I am living at a homeless veteran shelter . I'm dealing with cancer n the stress this is causing me health problems . I don't no what else to do other then to file with this company n the BBB

GetHuman1160193 did not yet indicate what Consumer Reports should do to make this right.

How GetHuman1160193 fixed the problem

We are waiting for GetHuman1160193 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Consumer Reports's attention and get better help faster. Tap below to get started.
Having Consumer Reports issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1160193 fixes it.
This email address isn't valid

Consumer Reports

Customer service issue
Reported by GetHuman1160193
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 84 others
0 customers following this


GetHuman1160193 started working on this issue
Sep 18th, 2018 2:43pm
GetHuman1160193 shared this issue with friends on Facebook
Sep 18th, 2018 2:44pm