I have used Consumer Reports for many years, to assist in buying new cars. In past year...

GetHuman751746's customer service issue with Consumer Reports from June 2018

6 views
 | 
240 similar
 | 
1 following
Help with my Consumer Reports issue
Next: our robot will wait on hold for GetHuman751746 to get a Consumer Reports rep on the line!
Always use the GetHuman Phone tocall Consumer Reports. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman751746's own words
I have used Consumer Reports for many years, to assist in buying new cars. In past years there was a fee of approximately $** to $** for helpful information.*I recently visited the web-site "cr.org*buyacar" for information on a new Toyota Camry, and was brought to "truecar.com". True car operates the services dealer network and the services website.*The figures In read on True car website appeared to me to be higher than I anticipated. I was successful in receiving about a ** percent higher discounts than what the website stated.*I also understand Consumer Reports receives a payment from True Car for every vehicle purchased through CR and True car. This is very inconsistent with what I thought CR represents. It appears to me to be akin to the fox watching then hen house. I would very much appreciate a response in the next CR issue.
GetHuman751746 did not yet indicate what Consumer Reports should do to make this right.
I have an issue with Consumer Reports too
How GetHuman751746 fixed the problem
We are waiting for GetHuman751746 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Consumer Reports's attention and get better help faster. Tap below to get started.
Having Consumer Reports issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman751746 fixes it.
This email address isn't valid

Consumer Reports

Customer service issue
Reported by GetHuman751746
Jun 5th, 2018 - a yr ago
I have an issue with Consumer Reports too
Fixed
Seen by 6 customers so far
Similar issue to 240 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Account phone number
Email address on the account
Timeline
GetHuman751746 started working on this issue
Jun 5th, 2018 1:33pm
GetHuman751746 confirmed the issue is fixed. Hooray!
Jun 6th, 2018 3:11pm