I have used Consumer Reports for many years, to assist in buying new cars. In past year...

GetHuman751746's customer service issue with Consumer Reports from June 2018

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The issue in GetHuman751746's own words
I have used Consumer Reports for many years, to assist in buying new cars. In past years there was a fee of approximately $** to $** for helpful information.*I recently visited the web-site "cr.org*buyacar" for information on a new Toyota Camry, and was brought to "truecar.com". True car operates the services dealer network and the services website.*The figures In read on True car website appeared to me to be higher than I anticipated. I was successful in receiving about a ** percent higher discounts than what the website stated.*I also understand Consumer Reports receives a payment from True Car for every vehicle purchased through CR and True car. This is very inconsistent with what I thought CR represents. It appears to me to be akin to the fox watching then hen house. I would very much appreciate a response in the next CR issue.
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Consumer Reports

Customer service issue
Reported by GetHuman751746
Jun 5th, 2018 - a yr ago
I have an issue with Consumer Reports too
Seen by 6 customers so far
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GetHuman751746 started working on this issue
Jun 5th, 2018 1:33pm
GetHuman751746 confirmed the issue is fixed. Hooray!
Jun 6th, 2018 3:11pm