Paid for digital and magazine. Receive error after payment credit card expired though...

GetHuman-lrderr's customer service issue with Consumer Reports from May 2018

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The issue in GetHuman-lrderr's own words
Paid for digital and magazine. Receive error after payment credit card expired though my contract is good for a year. Emailed them and asked them to correct. Some of my benefits did not work because of errors. Received email to call *** ***-****. Called first time asked name and told to call same number and then they hung up. Called again and asked why I someone hung up on me and asked for a supervisor. They were typing and told me to call the same number and hung up on me again. I want a complete refund.
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Consumer Reports

Customer service issue
Reported by GetHuman-lrderr
May 12th, 2018 - 10 mons ago
I have an issue with Consumer Reports too
Not resolved
Seen by 2 customers so far
Similar issue to 95 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Email address on the account
Timeline
GetHuman-lrderr started working on this issue
May 12th, 2018 12:53am
GetHuman-lrderr indicated the issue is not fixed yet.
May 14th, 2018 1:21am