Callers were unable to hear me when they called me although I could hear them clearly...

GetHuman5872159's customer service issue with Consumer Cellular from March 2021

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The issue in GetHuman5872159's own words
Callers were unable to hear me when they called me although I could hear them clearly. I went to Target for help. The fellow there started to make excuses, starting with "Its not your phone, it is the callers phone...or it is the electro magnetic field around the area in the store or...maybe I hold the phone to close to my face., etc. etc. . But he was willing to sell me another phone.*I left the store frustrated, with no solution to my problem. My son took pity on me and looked at the phone and read some info about this model phone. It suggested that the microphone might be blocked, so he checked it and cleaned it out. *My suggestion is that you let that uncaring, uninformed guy at Target go and hire my son who is currently laid off as an engineer at Universal. At least he'd be interested enough to try to find a solution.

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Consumer Cellular

Customer service issue
Reported by GetHuman5872159
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 2158 others
0 customers following this

Timeline

GetHuman5872159 started working on this issue
Mar 22nd 3:01am