----Read below, and tell me HOW DO I REMOVE THE BATTERY in my consumer cellular link II********i

follow the instructions for setting it up, which said if the battery was already installed to remove itI've only j ... When I got your web page I wrote out the details of my issue, sent it off, was advised to call the *** number, which I had already done, waited on hold for ** minutes, started to tell the young lady my problem and was cut off while she was answering (and obviously not knowing what I was talking about!)

My husband was already ready to call the BBB, and when I called the consumer cellular customer service * I was put on hold for ** minutes and the young lady who finally answered was cut off before she could figure out what I was talking about! And now I'm spending another hour doing all this when I have other stuff I need to do!

This is my husband's phone and he is in no mood to talk about "fixing" it!

New customer. Expected phone to be set up and ready to go.

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