I accidentally locked my SIM card, and I need the PUK code. I can't find the box my ph...

GetHuman5413557's Technical support issue with Consumer Cellular from October 2020

2 views | 2099 similar | 0 following
Help with my Consumer Cellular issue
First: share to improve GetHuman5413557's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5413557's next move: talk to Consumer Cellular when they open.
Consumer Cellular's call center is closed now. We will send GetHuman5413557 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman5413557 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman5413557's own words
I accidentally locked my SIM card, and I need the PUK code. I can't find the box my phone came in, and I can't call you (My mobile is my only phone). I guessing that my email probably needs updating to: "*****@***.com", as you may have one of the following old ones: *****@***.com, or *****@***.com, or *****@***.com: These have all been deactivated by me. So please email me at my current email address, "*****@***.com". My mobile *: **********. Name: Curt Mick. Billing Address: *** W ***th St Unit E, Kansas City, MO *****. I am on autopay with card ending ****. Last four digits of social ****. I hope I have provided sufficient verification? You are indeed welcome to ask for more.

GetHuman5413557 did not yet indicate what Consumer Cellular should do to make this right.

How GetHuman5413557 fixed the problem

We are waiting for GetHuman5413557 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Consumer Cellular customer problems.
How Do I Change My Billing Address with Consumer Cellular?How Do I Activate My Consumer Cellular Phone?How Do I Know If There's a Service Outage with Consumer Cellular?
Do you have a customer issue as well?
We can help you get Consumer Cellular's attention and get better help faster. Tap below to get started.
Having Consumer Cellular issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5413557 fixes it.
This email address isn't valid

Consumer Cellular

Technical support issue
Reported by GetHuman5413557
Oct 29th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2099 others
0 customers following this

Timeline

GetHuman5413557 started working on this issue
Oct 29th, 2020 11:56am