I RECEIVED A NEW IPHONE TO REPLACE MY OLD PHONE BECAUSE I WAS HAVING PROBLEMS WITH MY S...

GetHuman5151294's Service problem issue with Consumer Cellular from August 2020

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The issue in GetHuman5151294's own words
I RECEIVED A NEW IPHONE TO REPLACE MY OLD PHONE BECAUSE I WAS HAVING PROBLEMS WITH MY SAMSUNG.THE SALES PERSON I TALKED TO SUGGESTED I APPLE PHONE, ALL MY SPECFIC *S ARE IN MY FILES .MY ACCOUNT IS HAS BEEN ESTABLISHED FOR OVER A YEAR, I AGREED TO SWITCH MY PHONE TO APPLE iPHONE. TALKED TO REPS TODAY TRYING TO SET UP MY iPHONE APPLE UP,LOST CONNECTION ON THE LAST CALL. TRIED TO CALL BACK AND ALL I GET IS NO DIAL TONE AND A NOTE ON PHONE SAYING NOT REGISTERED ON NETWORK. CANT EVEN CALL *** * TO GET SERVICE. ON MY iPHONE IAM GETTING A MESS OF FOREIGN GREETINGS OF HELLO AND SOMETHING ABOUT A PASSWORD AND WONT LET ME CALL OUT AT ALL. NOW I HAVE NO PHONES BECAUSE MY HUSBANDS CONSUMER CELL WENT DEAD ON SUNDAY ,WE HAVE CHARGED IT OVER AND OVER AND CANT GET IT TO TURN ON. CAN I GET THESE PHONES TO WORK,OR YOU CAN HAVE ALL THREE BACK ?

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Consumer Cellular

Service problem issue
Reported by GetHuman5151294
Aug 10th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1665 others
0 customers following this

Timeline

GetHuman5151294 started working on this issue
Aug 10th, 2020 11:55pm
GetHuman5151294 indicated the issue is not fixed yet.
Aug 10th, 2020 11:56pm
GetHuman5151294 indicated the issue is not fixed yet.
Aug 10th, 2020 11:56pm

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