Hello My name is Don Pittman, I bought my son a phone last month and the screen is crac...

GetHuman-manpitt's customer service issue with Consumer Cellular from July 2020

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The issue in GetHuman-manpitt's own words
I am trying to get information to send my phone in to be repaired ... Hello My name is Don Pittman, I bought my son a phone last month and the screen is cracked up, I am not sure what happen. I was told that I had to send it in to the home office to get it fixed or replaced. Could you please send me the instructions and address on where I need to send it in. My email address is the following( *****@***.com) or my phone number is (***)***-****.*Thank you for your help.
It is frustrating because he is handicapped and he uses a lot
Just fixed or replace the screen
I have been a customer with consumer cellular for ** years
This I can,t fix, He is using cheap phone until I can get the other one fixed
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Consumer Cellular

Phone repair
Customer service issue
Reported by GetHuman-manpitt
Jul 10th, 2020 - 3 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1538 others
0 customers following this

Timeline

GetHuman-manpitt started working on this issue
Jul 10th 2:51am