I chatted earlier with a chat rep AND I NOW LOCATED THE ** PIN THAT IS NEEDED TO GIVE T...

GetHuman3850197's customer service issue with Consumer Cellular from October 2019

Help with my Consumer Cellular issue
The issue in GetHuman3850197's own words
I chatted earlier with a chat rep AND I NOW LOCATED THE ** PIN THAT IS NEEDED TO GIVE TO VERIZON SO I MAY HAVE MY "SWITCH" TAKE PLACE. I am without any phone service - since Oct **, ****. My CC Account * is: *********

GetHuman3850197 did not yet indicate what Consumer Cellular should do to make this right.

How GetHuman3850197 fixed the problem
To have my switch from Verizon to Consumer Cellular required me to physically go to a CORPORATE Verizon store * I visited the Corporate Verizon On Mississippi & Abilene (Aurora). Jessica was most helpful as I needed a pin from Verizon so the transfer could take place. The "on-line chat" with Verizon only served my initial level of frustration - as ALL of the passwords I gave to the CC rep were declined by Verizon. Happy to say my corporate Verizon store visit was successful and I am now a CC customer - joyfully at *** the price I was paying Verizon.......
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Consumer Cellular

Customer service issue
Reported by GetHuman3850197
Oct 29th, 2019 - 2 years ago
Fixed
GetHuman3850197 shared how to fix
Seen by 4 customers so far
Similar issue to 2282 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number

Timeline

GetHuman3850197 started working on this issue
Oct 29th, 2019 8:32pm
GetHuman3850197 confirmed the issue is fixed. Hooray!
Oct 31st, 2019 2:18am