I have a landline and use Consumer Cellular. Very happy with the service. However, ab...

GetHuman-thecouns's Service problem issue with Consumer Cellular from May 2019

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The issue in GetHuman-thecouns's own words
I have a landline and use Consumer Cellular. Very happy with the service. However, about * months ago I started experiencing heavy static. It is not on all calls. Maybe every fifth or sixth call. Maybe two in a row. Maybe tenth call, no pattern. I work on this landline from home and this has been very difficult. I have to ask customer to hang up and call back and this usually rectifies problem. But frustrating for customer. I tried * different phones and same problem. I called your company and person told me to unplug your device, remove antennae, put back, hold in front of window, etc. No way to tell at the time if problem was fixed. *But no, still same problem. Your agent said call back while problem is happening. I can't. When static starts I hang up and then static removed. So how could I call? This has to be issue with antennae. Sometimes call starts fine and then becomes static. Obviously my antennae is not working properly. Can this be replaced? *Thank you*Vickie Lout*PO Box ****Blanchard, LA *****

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Consumer Cellular

Service problem issue
Reported by GetHuman-thecouns
May 15th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1548 others
0 customers following this

Timeline

GetHuman-thecouns started working on this issue
May 15th, 2019 3:07am