phone is new motorola moto e* plus.*Set up went fine. I can make calls, and receive ca...

GetHuman-elburrou's customer service issue with Consumer Cellular from February 2019

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The issue in GetHuman-elburrou's own words
phone is new motorola moto e* plus.*Set up went fine. I can make calls, and receive calls, but I can only send text messages. I cannot receive them.*Recipients claim responses but I do not get them on my phone. Did I miss a step setting up? I would like to have a complete service since texting has been a large part of my phone activity. Or, do I need to subscribe to another service for this phone?
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Consumer Cellular

Customer service issue
Reported by GetHuman-elburrou
Feb 16th, 2019 - 8 mons ago
I have an issue with Consumer Cellular too
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Seen by 6 customers so far
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GetHuman-elburrou started working on this issue
Feb 16th 6:13pm