I cannot make an outgoing call. I get a voice message saying I do not have enough balan...

GetHuman-eerdelyi's customer service issue with Consumer Cellular from December 2018

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The issue in GetHuman-eerdelyi's own words
I cannot make an outgoing call. I get a voice message saying I do not have enough balance on my account to make this call. Please refill you account balance. I have unlimited call and text and my account is paid in full. Also, I have Ben unable to get any response from live chat on the web site. All I get is a response that they are experiencing high chat volume and never get anything beyond that. HELP! I have no access to a landline, so I cannot call Customer Service.
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Consumer Cellular

Customer service issue
Reported by GetHuman-eerdelyi
Dec 6th, 2018 - 5 mons ago
I have an issue with Consumer Cellular too
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Seen by 8 customers so far
Similar issue to 684 others
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Timeline
GetHuman-eerdelyi started working on this issue
Dec 6th, 2018 3:22pm