I received the new phone I ordered *****. Would not charge. Called customer service. Ve...

GetHuman1480707's customer service issue with Consumer Cellular from November 2018

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The issue in GetHuman1480707's own words
I received the new phone I ordered *****. Would not charge. Called customer service. Very unhelpful and patronizing person did not help me. Went to Target and found that charging cord was defective. Had to purchase a new one. Consider my chances of being reimbursed by CC to be zero. Mentioned to the Target employee how poor your customer service is. He said he's been hearing that a lot lately. Totally disgusted with your company.
GetHuman1480707 did not yet indicate what Consumer Cellular should do to make this right.
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Consumer Cellular

Customer service issue
Reported by GetHuman1480707
Nov 3rd, 2018 - a mon ago
I have an issue with Consumer Cellular too
Fixed
Seen by 1 customer so far
Similar issue to 478 others
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Timeline
GetHuman1480707 started working on this issue
Nov 3rd 4:38pm
GetHuman1480707 shared this issue with friends on Facebook
Nov 3rd 4:39pm
GetHuman1480707 indicated the issue is not fixed yet.
Nov 3rd 4:39pm