I live in Encinitas California and since Friday, every time I get or make a call the ca...

GetHuman1040153's customer service issue with Consumer Cellular from August 2018

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The issue in GetHuman1040153's own words
I live in Encinitas California and since Friday, every time I get or make a call the call is being dropped, or the person on the other end cannot hear me. I tried calling customer service but by the time they picked up they could not hear me (very frustrating as I do not have another phone to call from). I had my daughter call today and she was told that there is a problem with a cell phone tower in the area . . . can you please provide an update? My cell account is tied to phone number ***.***.****
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Consumer Cellular

Customer service issue
Reported by GetHuman1040153
Aug 27th, 2018 - 4 mons ago
I have an issue with Consumer Cellular too
Not resolved
Seen by 3 customers so far
Similar issue to 304 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman1040153 started working on this issue
Aug 27th 2:10am
GetHuman1040153 shared this issue with others over email
Aug 27th 2:11am