I live in Encinitas California and since Friday, every time I get or make a call the call is being dropped, or the person on the other end cannot hear me. I tried calling customer service but by the time they picked up they could not hear me (very frustrating as I do not have another phone to call from). I had my daughter call today and she was told that there is a problem with a cell phone tower in the area . . . can you please provide an update? My cell account is tied to phone number ***.***.****
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