Hello, Good morning. When I try to use my phone, there immediately appears a message to...

GetHuman-nheinric's customer service issue with Consumer Cellular from July 2018

1 view
 | 
198 similar
 | 
0 following
Help with my Consumer Cellular issue
First: share to improve GetHuman-nheinric's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nheinric's next move: call Consumer Cellular.
The best way to get your problem resolved is to tap the button below to start calling Consumer Cellular. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-nheinric may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-nheinric's own words
Hello, Good morning. When I try to use my phone, there immediately appears a message to enter a passcode but I have forgotten the passcode that I originally entered. I am also not able to reset the code. My father called consumer cellular and they said if I turn off the phone, I will have a way to enter a new passcode but that is not so. Please tell me what I can do. I need my phone for emergency reasons. Please please assist.
GetHuman-nheinric did not yet indicate what Consumer Cellular should do to make this right.
I have an issue with Consumer Cellular too
How GetHuman-nheinric fixed the problem
We are waiting for GetHuman-nheinric to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Consumer Cellular's attention and get better help faster. Tap below to get started.
Having Consumer Cellular issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nheinric fixes it.
This email address isn't valid

Consumer Cellular

Customer service issue
Reported by GetHuman-nheinric
Jul 25th, 2018 - 10 mons ago
I have an issue with Consumer Cellular too
Not resolved
Seen by 1 customer so far
Similar issue to 198 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-nheinric started working on this issue
Jul 25th, 2018 1:34pm