No phone service on ***-***-**** since June **, **** (Clyde's cell). I ordered a SIM c...

GetHuman-maggimac's customer service issue with Consumer Cellular from July 2018

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No phone service on ***-***-**** since June **, **** (Clyde's cell). I ordered a SIM card for another phone I wanted to try using because my existing one in my DORO did not fit this LG Vista phone. That's when the problem with service started. I rep'd the SIM card, put it in and got my phone activated, receiving and calling. Then on **** my hubby's phone was deactivated for some reason. **I have been in touch with CC every day. No one can seem to fix this problem to get both phones up and running. My DORO phone is out of the picture, put away. Now, some time on Monday, July *, CC has blocked me from receiving calls and hubby's phone is still not working. His phone said "SIM card not provisioned." **Right now, his phone is off and will remain off until this problem with BOTH phones is fixed.**So, you can't call me back until you fix this problem so I have had to resort to finding an email address to get through.**I'm not very happy with CC at this moment. Someone please call me back that knows what they are doing and hopefully I can be compensated in some way for all the "GRIEF" CC has caused us both.**This is a critical situation because without communication to and from family we are "dead in the water" so to speak. **PLEASE HELP ME!**Marjorie McGarva****-***-******PS: Unless you "unblock" me from receiving calls you can't call me!!!!

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Consumer Cellular

Customer service issue
Reported by GetHuman-maggimac
Jul 5th, 2018 - 5 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 154 others
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GetHuman-maggimac started working on this issue
Jul 5th, 2018 1:08pm

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