I lost a phone, which previously had the number of (***) ***-****. The lost phone was...

GetHuman764738's customer service issue with Consumer Cellular from June 2018

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The issue in GetHuman764738's own words
I lost a phone, which previously had the number of (***) ***-****. The lost phone was a work phone, with the phone number of (***) ***-****. I need to have this number working in order to respond to clients. I am a health care provider, and I sometimes need to respond to client emergencies. I spoke with someone from Consumer Cellular, who told me to go to Target, buy a Sim Card, and have the Target person call Consumer Cellular. I did this. I told the Target person to switch the phone number on my Hauwei from (***) ***-**** to (***) ***-****. I have never had a problem switching phone numbers before with Consumer Cellular, and this was clearly not the Target person's fault. However, I still have no service. It is critical that I have a phone that is working. Please help me. I have no working for client to contact. I have already missed calls. My husband is in Philadelphi....so I can't use his phone or line to call CC or to deal with this issue. **Thank you.**Rebecca Taylor Cohen*My husband's last form of SS are ****. I am Rebecca Taylor Cohen. He is Jeff Cohen. Our address is **** St. Lawrence Avenue, Pittsburgh, PA *****.**Thank you.
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Consumer Cellular

Customer service issue
Reported by GetHuman764738
Jun 8th, 2018 - a yr ago
I have an issue with Consumer Cellular too
Fixed
Seen by 2 customers so far
Similar issue to 614 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman764738 started working on this issue
Jun 8th, 2018 9:26pm
GetHuman764738 indicated the issue is not fixed yet.
Jun 8th, 2018 10:29pm