Sunday (****), I was told that I would get delivery of my refrigerator, and today when...

GetHuman1967364's customer service issue with Conns.com from January 2019

9 views
 | 
54 similar
 | 
0 following
Help with my Conns.com issue
First: share to improve GetHuman1967364's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1967364's next move: call Conns.com.
The best way to get your problem resolved is to tap the button below to start calling Conns.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1967364 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1967364's own words
Sunday (****), I was told that I would get delivery of my refrigerator, and today when I call @ *pm to follow up on the scheduling, I was told that the delivery was scheduled for Jan **th. Apparently, I was contacted to schedule but was not reachable, I spoke to your delivery rep around *pm, and they said she cannot schedule the delivery. She had connected me to the store as well, as there was * refrigrators in my name. So I was on the phone with the store and the delivery person around *pm on **** trying to get this issue resolved. This is not acceptable I have to wait this long when My invoice states delivery for the **th. Invoice number ********-*** - I need this delivery on **th as promised, that was one of the reasons I came back to Conns was due to the speedy delivery. I need this resolved ASAP
GetHuman1967364 did not yet indicate what Conns.com should do to make this right.
I have an issue with Conns.com too
How GetHuman1967364 fixed the problem
We are waiting for GetHuman1967364 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Conns.com's attention and get better help faster. Tap below to get started.
Having Conns.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1967364 fixes it.
This email address isn't valid

Conns.com

Customer service issue
Reported by GetHuman1967364
Jan 15th, 2019 - 9 mons ago
I have an issue with Conns.com too
Not resolved
Seen by 9 customers so far
Similar issue to 54 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1967364 started working on this issue
Jan 15th 5:28am