GOOD DAY DEAR SIR*MADAM. MY NAME IS YASMIN, I'M TRAVEL AGENT. MY CUSTOMER HAD A FLIGHT...

GetHuman1658980's customer service issue with Condor Airlines from November 2018

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The issue in GetHuman1658980's own words
I NEED TO FIND A WAY HOW TO GET BAGGAGE TO MY CUSTOMER ... GOOD DAY DEAR SIR*MADAM. MY NAME IS YASMIN, I'M TRAVEL AGENT. MY CUSTOMER HAD A FLIGHT YESTERDAY AND DIDN'T RECEIVE HIS BAG. HE HAD A FLIGHT WITH CONDOR TILL SJO. IN SDQ DE COUNTER CHECKED BAG UP TO GUA *(THE FLIGHT SJO-GUA WAS WITH AVIANKA)*IN GUA HE DIDN'T RESIVE THE BAG.*AVIANKA SAYS THAT NOTHING TO DO WITH IT*CUSTOMER'S NAME: BIGIO VICTOR JACOB*DE PNR: O*WU*S*BAG TAG: * *** DE ********WHAT TO DO?
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Condor Airlines

LOST BAGGAGE
Customer service issue
Reported by GetHuman1658980
Nov 30th, 2018 - 6 mons ago
I have an issue with Condor Airlines too
Fixed
Seen by 3 customers so far
Similar issue to 256 others
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman1658980 started working on this issue
Nov 30th, 2018 8:16am
GetHuman1658980 indicated the issue is not fixed yet.
Nov 30th, 2018 8:18am