Greetings Sir *Mam, **My booking number is - *******. My flight is on **th September to...

GetHuman1167044's customer service issue with Condor Airlines from September 2018

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The issue in GetHuman1167044's own words
Greetings Sir *Mam, **My booking number is - *******. My flight is on **th September to Frankfurt Germany. I am here in Montego bay doing my internship with Sandals international resorts. I am a student of BHMS Switzerland . I had to sent my passport to Havana for re-entry stamp to the embassy of switzerland in Havana Cuba. I received a email from embassy stating that the courier services in havana is extremely poor. They don't have any courier services like DHL express, etc., so it would take more than * weeks or something to reach my passport via diplomatic pouch. And there is other option that i can do to get my passport. I booked my ticket , because i was told by my school, that in this time frame, it will be done. But now this is my current situation. I dont have my passport in my hand, because of poor courier services between jamaica and havana. And all this so stressful. Please guide me, what is my possibilities and how much cost will it take to reschedule my flight, and how long before, should I inform you for the reschedule of my flight? *kind Regards *snigdha
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Condor Airlines

Customer service issue
Reported by GetHuman1167044
Sep 19th, 2018 - 6 mons ago
I have an issue with Condor Airlines too
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Seen by 2 customers so far
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Timeline
GetHuman1167044 started working on this issue
Sep 19th, 2018 6:36pm