We want to travel to Germany via Condor but we are traveling with a certified comfort a...

GetHuman1138994's customer service issue with Condor Airlines from September 2018

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The issue in GetHuman1138994's own words
We want to travel to Germany via Condor but we are traveling with a certified comfort animal (small dog **.* lbs) as my husband has severe anxiety and depression accompanying his early dementia. We need to know what the protocol is for traveling with his comfort animal. We have a letter from his Psychiatrist, a clean health certificate USDA stamped for the animal, rabies vaccine is current and she is microchip. Do we need to purchase a seat for the dog? Does she have to be in a carrier under the seat? What is required to boar with her?
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Condor Airlines

Customer service issue
Reported by GetHuman1138994
Sep 13th, 2018 - 3 mons ago
I have an issue with Condor Airlines too
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Seen by 2 customers so far
Similar issue to 189 others
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Timeline
GetHuman1138994 started working on this issue
Sep 13th 6:37pm