Hello. I have booked a flight with condor a few days ago, and I saw that if one is trav...

GetHuman-jimtr's customer service issue with Condor Airlines from August 2018

Help with my Condor Airlines issue
The issue in GetHuman-jimtr's own words
Hello. I have booked a flight with condor a few days ago, and I saw that if one is travelling with a pet, it has to be a non-stop flight. My flight has two stops, so even though I was reassured that my pet could fly with me, it's suddenly clear that that's not your company's policy. **I opted in for paying a large fee for making sure the flight can be cancelled. So if my pet cannot travel from PDX to SEA-*FRA-* Athens airport, please let me know, and I would like to cancel the flight as it's my emotional support animal for the past * years.
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Condor Airlines

Customer service issue
Reported by GetHuman-jimtr
Aug 27th, 2018 - 4 mons ago
I have an issue with Condor Airlines too
Fixed
Seen by 4 customers so far
Similar issue to 161 others
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Timeline
GetHuman-jimtr started working on this issue
Aug 27th 4:59pm
GetHuman-jimtr indicated the issue is not fixed yet.
Aug 27th 6:01pm