i am trying to reach out for help regarding my infinity pro hair blower. I called custo...

GetHuman3779474's Complaint issue with Conair from October 2019

Help with my Conair issue
First: share to improve GetHuman3779474's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3779474 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3779474's own words
i am trying to reach out for help regarding my infinity pro hair blower. I called customer service, waited for an hour to get connected and yes finally, i got on the line and chance to speak to an agent. I am very nice and asked if my item is still be covered by warranty as i purchased it **** and i read the description conair website that my item is covered * years warranty. so there i am trying to verify it to the agent and he was asking the model * and serial number. and to make this short, I tried which is which on the label on the item but it was not the serial number and he start to be upset and telling me to call back again, so i tried giving again the numbers i found and he started to tell me like "oh my gosh i said * numbers not *, just call back again when you are ready with a very rude voice. and I said hold on, please, i wanted to fix this first,if he can please help where the serial loacted, and he respond to me "its in the middle if you dont find it just call back" im so so disappointed and asked his name and he hangs up. I am trying to get help and verify my item being nice, but im surprise that this big company is hiring a very rude agent.I will post it to your page. i message the conair in facebook to let them know my experience but it seems they doesnt care.I am hoping to get further actions for this.

GetHuman3779474 did not yet indicate what Conair should do to make this right.

How GetHuman3779474 fixed the problem

We are waiting for GetHuman3779474 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Conair's attention and get better help faster. Tap below to get started.
Having Conair issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Conair

Complaint issue
Reported by GetHuman3779474
Oct 17th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 581 others
0 customers following this

Timeline

GetHuman3779474 started working on this issue
Oct 17th, 2019 12:46am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies