i am trying to reach out for help regarding my infinity pro hair blower. I called custo...

GetHuman3779474's Complaint issue with Conair from October 2019

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The issue in GetHuman3779474's own words
i am trying to reach out for help regarding my infinity pro hair blower. I called customer service, waited for an hour to get connected and yes finally, i got on the line and chance to speak to an agent. I am very nice and asked if my item is still be covered by warranty as i purchased it **** and i read the description conair website that my item is covered * years warranty. so there i am trying to verify it to the agent and he was asking the model * and serial number. and to make this short, I tried which is which on the label on the item but it was not the serial number and he start to be upset and telling me to call back again, so i tried giving again the numbers i found and he started to tell me like "oh my gosh i said * numbers not *, just call back again when you are ready with a very rude voice. and I said hold on, please, i wanted to fix this first,if he can please help where the serial loacted, and he respond to me "its in the middle if you dont find it just call back" im so so disappointed and asked his name and he hangs up. I am trying to get help and verify my item being nice, but im surprise that this big company is hiring a very rude agent.I will post it to your page. i message the conair in facebook to let them know my experience but it seems they doesnt care.I am hoping to get further actions for this.

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Complaint issue
Reported by GetHuman3779474
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 581 others
0 customers following this


GetHuman3779474 started working on this issue
Oct 17th, 2019 12:46am

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