Hi! I have been using the InfinitPro by Conair Orange Professional Hair Dryer. I have h...

GetHuman-lerudcla's customer service issue with Conair from February 2019

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The issue in GetHuman-lerudcla's own words
Hi! I have been using the InfinitPro by Conair Orange Professional Hair Dryer. I have had it for a little while but not too long. Last night as I was using the hair dryer I noticed little sparks flying out. I turned off the dryer unsure of where the sparks were coming from. I plugged it back in and turned it on again and that’s when a ton of sparks came flying out all over myself and I noticed that the wire was completely melting where the bottom of the hair dryer and the noticeable wire connect. I have thrown the hair dryer out but I was wondering if Conair would send out a new one or how they address this issue. Does this normally happen? I loved that hair dryer, but a little hesitant to purchase it again. Thanks for your time!
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Conair

Customer service issue
Reported by GetHuman-lerudcla
Feb 27th, 2019 - 3 mons ago
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GetHuman-lerudcla started working on this issue
Feb 27th 9:15pm