I am trying to trace four dividend shares that were sent to a bank account that was clo...

GetHuman-lpolse's customer service issue with Computershare from December 2019

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I am trying to trace four dividend shares that were sent to a bank account that was closed.The SRN number is*********** . they are of course dividends from BHP. They used to go to account number ****** ***** *** Wellington New Zealand. They were my husbands shares but he died in October ****. *The dividends that I am enquiringly about were issued on the ********* for an amount of Australian *,***.** ,the ********* for an amount of Australian *,***,** and the other two are ********** for an Australian amount of *,***.** and the last cheque was for Australian issued on the ********* for *,***.**.*My accountant picked up that they had not been paid.What I would like to know is are you holding the four of them. If so could you please pay them into account number ****** ****** ******* ** under the name of EFOlsen Westpac Bank Wellington New Zealand.*In New Zealand dollars the dividends amount to *,***.**.*You can see why I would appreciate the money being paid.*Jayden’s now look after my shares,so I would be grateful if for the coming year that the dividends be paid to them.*I look forward to your reply,*Sincerely Elizabeth Olsen.

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Computershare

Customer service issue
Reported by GetHuman-lpolse
Dec 19th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 383 others
0 customers following this

Timeline

GetHuman-lpolse started working on this issue
Dec 19th, 2019 4:40am
GetHuman-lpolse indicated the issue is not fixed yet.
Dec 20th, 2019 8:32pm
GetHuman-lpolse indicated the issue is not fixed yet.
Dec 20th, 2019 8:53pm