I need to reach out to lienholder department to request a release signature on a car ti...

GetHuman-bjkwon's customer service issue with Compass Bank from December 2019

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The issue in GetHuman-bjkwon's own words
I need to reach out to lienholder department to request a release signature on a car title. I bought a used car. According to the title, Compass bank was the lienholder, and there was a release signature. I went to the DMV for title transfer and registration. The California DMV, however, did not accept the release signature because it was not countersigned with the “Compass Bank” name. I would like to make a request for an official release of lienholder from Compass Bank.

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Compass Bank

Customer service issue
Reported by GetHuman-bjkwon
Dec 19th, 2019 - 10 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 124 others
0 customers following this

Timeline

GetHuman-bjkwon started working on this issue
Dec 19th, 2019 1:32am
GetHuman-bjkwon indicated the issue is not fixed yet.
Dec 19th, 2019 5:57am
GetHuman-bjkwon indicated the issue is not fixed yet.
Dec 20th, 2019 1:51am
GetHuman-bjkwon indicated the issue is not fixed yet.
Dec 22nd, 2019 2:10am
GetHuman-bjkwon indicated the issue is not fixed yet.
Dec 23rd, 2019 1:42am

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