A few weeks ago, I received a letter saying that the Dept. could not find a **** tax re...

GetHuman-toddpen's customer service issue with Commonwealth of Virginia Department of Taxation from July 2018

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The issue in GetHuman-toddpen's own words
A few weeks ago, I received a letter saying that the Dept. could not find a **** tax return for me. The letter told me to send a copy of my **** tax return. I am sure I prepared a return for that year, as I do every year. And my federal return for that year is on record. However, I was also unable to locate my tax return copy for ****. I eventually decided to redo my **** from scratch, obtaining all the relevant forms. However, I am still waiting on a copy of my W-* form from my employer and my deadline for you receiving the form is tomorrow. It is important that you have the correct tax information because the amount of taxes owed claimed on the letter I got has not included my pay withheld for taxes from the year, and therefore is much higher than it should be. I am emailing because I have had difficulty reaching anyone at your office by phone in the last few days.**My case * is *-*QBP*-***

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Commonwealth of Virginia Department of Taxation

Customer service issue
Reported by GetHuman-toddpen
Jul 9th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 10 others
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Timeline

GetHuman-toddpen started working on this issue
Jul 9th, 2018 10:32pm