Hello, I am the primary cardholder for our Visa account (Credit Card) my husband(NIGEL...

GetHuman-judygile's customer service issue with Commonwealth Bank from May 2018

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The issue in GetHuman-judygile's own words
Hello, I am the primary cardholder for our Visa account (Credit Card) my husband(NIGEL D GILES) also has a card for this account. Unfortunately he has forgotten his pin number & has therefore not used his card for some weeks. Also he does not use the computer. The problem is that an unexpected medical situation has come up & he will be travelling to Ashford Hospital in Adelaide tomorrow for a **.**am appointment & he will need to pay for the ECHO heart test tomorrow.*I am reluctant to list our card number here-is it possible for you to ring my husband on ********** so that he can set up a new pin number?*We have been clients of your bank for approximately ** years.*Thankyou for your help. *JUDITH A GILES

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Commonwealth Bank

Customer service issue
Reported by GetHuman-judygile
May 31st, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 69 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman-judygile started working on this issue
May 31st, 2018 12:02pm
GetHuman-judygile confirmed the issue is fixed. Hooray!
Jun 2nd, 2018 2:49am
GetHuman-judygile confirmed the issue is fixed. Hooray!
Jun 2nd, 2018 2:51am

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