Hello, I am the primary cardholder for our Visa account (Credit Card) my husband(NIGEL D GILES) also has a card for this account. Unfortunately he has forgotten his pin number & has therefore not used his card for some weeks. Also he does not use the computer. The problem is that an unexpected medical situation has come up & he will be travelling to Ashford Hospital in Adelaide tomorrow for a **.**am appointment & he will need to pay for the ECHO heart test tomorrow.*I am reluctant to list our card number here-is it possible for you to ring my husband on ********** so that he can set up a new pin number?*We have been clients of your bank for approximately ** years.*Thankyou for your help. *JUDITH A GILES
GetHuman-judygile did not yet indicate what Commonwealth Bank should do to make this right.
I have an issue with Commonwealth Bank too
How GetHuman-judygile fixed the problem
We are waiting for GetHuman-judygile to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.