I purchased * basic cami shirt off of my ashley Stewart credit card took the back witho...

GetHuman5915998's Recover Account issue with Comenity Bank from April 2021

Help with my Comenity Bank issue
First: share to improve GetHuman5915998's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5915998 may need:
Bank Account Number, Social Security Number, Home Address, Name of Account Holder, Phone Number, and Email on Account
The issue in GetHuman5915998's own words
I purchased * basic cami shirt off of my ashley Stewart credit card took the back without a receipt just to exchange for size and they couldn't find it in the system when I had purchased the item so all I need is to exchange them for a bigger size and it would be helpful if I can get a detailed summary of all of my purchases from the store on **** **nd street so I can return them for a bigger size .

GetHuman5915998 did not yet indicate what Comenity Bank should do to make this right.

How GetHuman5915998 fixed the problem

We are waiting for GetHuman5915998 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Comenity Bank's attention and get better help faster. Tap below to get started.
Having Comenity Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Comenity Bank

Recover Account issue
Reported by GetHuman5915998
Apr 2nd, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 453 others
0 customers following this


GetHuman5915998 started working on this issue
Apr 2nd 3:30pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies