My name is Debra Anderson. I received a call yesterday from. Comenity Bank as my Feb pa...

GetHuman-debande's customer service issue with Comenity Bank from March 2021

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The issue in GetHuman-debande's own words
My name is Debra Anderson. I received a call yesterday from. Comenity Bank as my Feb payment on my Boscovs account had not been received. It was mailed **** and the amount was $***.**. The gentleman told me I had to give him a debit card or my checking account * to pay this bill. I have NEVER missed a payment. Now, I'm concerned that I gave him access to my account. The amount was to be for $***.**...nothing has been taken from my account yet, but I'm wondering if I should close it. I'm concerned about fraud. He had all my info for my bosovs acvount...please advise.

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Comenity Bank

Customer service issue
Reported by GetHuman-debande
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 454 others
0 customers following this

Timeline

GetHuman-debande started working on this issue
Mar 19th 6:27pm