I opened a credit card with Express. The girl who entered my information entered my bil...

GetHuman2209989's customer service issue with Comenity Bank from February 2019

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The issue in GetHuman2209989's own words
I opened a credit card with Express. The girl who entered my information entered my billing address as the address to send information to. I am active duty military and my shipping address is completely different. I was waiting for my things in the mail (including the card and login information) and I received a call from comenity bank telling me the payment was late and the address was wrong. I immediately paid the entire amount. Now, however, I see this reflected in my credit score, as of today. What can I do?
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Comenity Bank

Customer service issue
Reported by GetHuman2209989
Feb 14th, 2019 - 8 mons ago
I have an issue with Comenity Bank too
Not resolved
Seen by 21 customers so far
Similar issue to 1233 others
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Timeline
GetHuman2209989 started working on this issue
Feb 14th 10:04pm