Went to Aspen Dental in Poughkeepsie NY, scheduled an appointment for a procedure, put...
GetHuman-sgyscek's customer service issue with Comenity Bank from November 2018
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The issue in GetHuman-sgyscek's own words
Went to Aspen Dental in Poughkeepsie NY, scheduled an appointment for a procedure, put **% down on Dental First card (***.**) the next day I called to cancel and have charge reversed on card was told no problem, got next invoice from Dental First charge was still on there, got invoice from Aspen money was deducted from balance on that account, I want the money reversed on the Dental First card as that was money for a procedure that was cancelled not for paying a balance on something else, which I consider fraud because I was never contacted about what was being done.
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