Went to Aspen Dental in Poughkeepsie NY, scheduled an appointment for a procedure, put...

GetHuman-sgyscek's customer service issue with Comenity Bank from November 2018

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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-sgyscek's own words
Went to Aspen Dental in Poughkeepsie NY, scheduled an appointment for a procedure, put **% down on Dental First card (***.**) the next day I called to cancel and have charge reversed on card was told no problem, got next invoice from Dental First charge was still on there, got invoice from Aspen money was deducted from balance on that account, I want the money reversed on the Dental First card as that was money for a procedure that was cancelled not for paying a balance on something else, which I consider fraud because I was never contacted about what was being done.
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Comenity Bank

Customer service issue
Reported by GetHuman-sgyscek
Nov 28th, 2018 - 9 mons ago
I have an issue with Comenity Bank too
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Seen by 9 customers so far
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GetHuman-sgyscek started working on this issue
Nov 28th, 2018 2:52pm